Accessibility Policy

1. Our Commitment to Accessibility

Moonsail Labs ("Moonsail") is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

We believe that technology should be usable by everyone, regardless of ability. This commitment extends to our website, our software products, and the services we provide to our clients.

2. Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

The guidelines have three levels of conformance (A, AA, and AAA). We have chosen Level AA as our target because it strikes a balance between accessibility and usability for the widest range of users.

We have conducted an initial accessibility audit of our website and are actively working to address any identified issues. While we strive to ensure full conformance, some areas of the site may not yet fully meet WCAG 2.1 Level AA standards. We are committed to resolving these issues promptly.

3. Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML: We use proper heading structures, landmarks, and semantic elements to help screen readers navigate the page.
• Keyboard Navigation: All interactive elements are accessible via keyboard. A "Skip to content" link is provided at the top of each page.
• Alternative Text: All informational images include descriptive alt text. Decorative images are marked appropriately.
• Color Contrast: We maintain a minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text, meeting WCAG AA requirements.
• Focus Indicators: Visible focus styles are provided for all interactive elements to support keyboard users.
• Form Accessibility: All form fields include associated labels, and error messages are clearly communicated.
• Responsive Design: Our website is fully responsive and can be zoomed up to 200% without loss of content or functionality.
• Text Alternatives: Charts, graphs, and other visual data include text alternatives or data tables where applicable.

4. Known Limitations

While we work toward full accessibility, we are aware of the following limitations:

• Third-Party Content: Some embedded content from third-party services (such as Discord widgets or external report previews) may not fully conform to accessibility standards. We are working with these providers to improve their accessibility.
• Animated Content: Some animations on our website may not be suitable for users with vestibular disorders. We respect the prefers-reduced-motion system preference and reduce animations accordingly.
• PDF Documents: Downloadable reports may not be fully accessible. We are working to provide accessible alternatives for all downloadable content.
• Complex Data Visualizations: Some data visualizations may not be fully accessible to screen readers. We are working to add text alternatives and data tables.

5. Assistive Technology Support

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnifiers (ZoomText, built-in browser zoom)
• Speech recognition software (Dragon NaturallySpeaking, Windows Speech Recognition)
• Keyboard-only navigation
• Switch access devices

We regularly test our website with multiple browsers (Chrome, Firefox, Safari, Edge) and operating systems (Windows, macOS, iOS, Android) to ensure broad compatibility.

6. Alternative Formats

If you need information from our website in an alternative format, please contact us. We can provide content in:

• Large print
• Plain text
• Accessible PDF documents
• Audio format (upon request)

We will make every effort to fulfill your request within a reasonable timeframe.

7. Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

We take accessibility complaints seriously and will work to resolve any issues promptly. If you are not satisfied with our response, you may escalate your concern to the appropriate regulatory authority.

8. Third-Party Accessibility

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the accessibility practices of these third parties. We encourage you to review the accessibility policies of any third-party services you use.

9. Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may contact the relevant accessibility enforcement body in your jurisdiction. We are committed to working with you to resolve any accessibility issues and appreciate the opportunity to address your concerns directly.

10. Changes to This Policy

We may update this Accessibility Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.